Published On: Thu, Sep 5th, 2013

Call Center to Create Nearly 200 Jobs in Veneta

Story last updated on September 5th, 2013 at 10:36 am.

A new call center operated by First Call Resolution will provide 180 jobs in Veneta beginning in early 2014, according to a press release from Lane County.

“This is a significant step to create new jobs in the region,” said Lane County Commissioner Jay Bozievich. “Our economic development team has done great work helping land new jobs in rural Lane County.”

Photo: First Call Resolution

Photo: First Call Resolution

Initially, First Call Resolution had sought to open a call center in Cottage Grove, but negotiations fell through on the location they had planned to open in. Lane County Economic Development staff worked with the company to find a suitable location in Lane County, and the company selected a site in Veneta due to having the proper infrastructure for a call center.

“First Call Resolution is excited to have the opportunity to expand our business to Veneta. We appreciate the efforts made by Lane County, the City of Veneta, and the State of Oregon to help this project become a reality,” said John Stadter, president of First Call Resolution.

Construction on the facility is expected to begin early in September, with the center looking forward to taking its first calls in about 90 days.

First Call Resolution provides a wide range of boutique, domestic-based outsourced contact center, business process and social networking support solutions to most industries. The company is based in Roseburg, Oregon, and currently has more than 700 employees.

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